Privacy Policy

Effective Date: July 29, 2025
Last Updated: July 29, 2025

This Privacy Policy explains how Coven LLC (“Coven,” “we,” “our,” or “us”) collects, uses, protects, and honors the information you share with us. At Coven, we recognize that your journey with us is deeply personal, often sacred, and rooted in trust. This Policy is both legally comprehensive and spiritually aligned, ensuring your data and privacy are protected with the same reverence we bring to every ceremony, training, and interaction.

Section 1: Information We Collect

We collect information to serve you effectively, protect your safety, and honor our commitments. This may include:

  • Personal Identification: Full name, pronouns, contact details, date of birth, and emergency contact information.

  • Payment Information: Billing details and payment history (processed securely via third-party providers; Coven does not store full card numbers).

  • Health & Wellness Information: Voluntary disclosures such as allergies, relevant medical or psychological history, or dietary preferences provided for ceremonies, yoga, or wellness services.

  • Spiritual & Community Preferences: Information you choose to share regarding intentions, practices, or personal reflections.

  • Technical Data: IP addresses, browser types, device identifiers, and cookies to enhance website experience.

  • Communications: Emails, intake responses, feedback, and other correspondence.

Section 2: How We Use Your Information

Your information is used solely to support your spiritual, emotional, and educational journey. Uses include:

  • Registering you for ceremonies, trainings, classes, or community events.

  • Processing payments and providing receipts.

  • Sharing preparatory, integration, or educational resources.

  • Ensuring safety protocols through intake and emergency information.

  • Communicating schedules, updates, or personalized support.

  • Maintaining signed waivers, informed consent, and agreements.

  • Improving our website, offerings, and participant experience.

  • Complying with legal, financial, and safety obligations.

We will never sell, rent, or trade your information.

Section 3: Confidentiality of Spiritual & Wellness Information

Coven LLC regards all personal and spiritual disclosures as sacred and confidential. This includes anything shared during ceremonies, integration circles, yoga classes, or trainings.

Confidentiality may only be broken if:

  • There is imminent risk of harm to you or others.

  • We are legally required to disclose information.

  • Emergency medical personnel need access to preserve your safety.

We ask all participants to honor the confidentiality of others, refraining from sharing stories, names, or details without explicit consent.

Section 4: Trauma-Informed Digital Confidentiality

All digital records, including intake forms, waivers, and integration notes, are stored on encrypted, password-protected platforms. Access is strictly limited to authorized Coven LLC facilitators and administrators.

Electronic communications (email, scheduling platforms, or community portals) are monitored for security, and we maintain trauma-informed protocols when handling sensitive information.

Section 5: Emergency Use of Information

In the event of a medical or psychological emergency during a ceremony, class, or event, Coven LLC may disclose relevant health or contact information to emergency personnel or to your designated support person to preserve your safety.

Section 6: Cookies & Online Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, personalize content, and track analytics. You may disable cookies in your browser settings, though some features may not function properly without them.

Section 7: Third-Party Services

We partner with trusted third parties (such as Squarespace, Stripe, Momence, and encrypted form providers) for booking, payment, scheduling, and communication. These providers are required to uphold confidentiality and data security.

Section 8: No Recording or Unauthorized Media

For the protection and integrity of all participants, recording, photographing, or otherwise capturing content during Coven LLC ceremonies, workshops, or integration groups is strictly prohibited unless explicitly authorized.

Section 9A: Membership & Community Interaction

If you participate in any Coven LLC membership programs, online portals, forums, or group communication spaces, you agree to the following:

  • Respectful Conduct: You will engage with others in a respectful, nonjudgmental, and inclusive manner, refraining from harassment, discrimination, or disruptive behavior.

  • Confidentiality: You agree not to share another participant’s personal disclosures, reflections, or content outside of the Coven community without their explicit permission.

  • Personal Responsibility: You are responsible for your own words, posts, and actions in Coven spaces. Coven LLC is not liable for the content or behavior of other participants, but we reserve the right to moderate and remove any content or participants that violate our guidelines.

  • Sacred Space Integrity: All community spaces are intended for spiritual growth, learning, and healing. Misuse of the platform for solicitation, exploitation, or harm is strictly prohibited.

  • Reporting: If you experience or witness a violation, you may confidentially report it to Coven LLC at hello@coven.love for review and appropriate action.

Coven LLC reserves the right to suspend or revoke membership access for violations of this policy, to protect the integrity and safety of our sacred community.

Section 9B: Community Conduct & Mutual Privacy

Coven LLC is committed to maintaining a respectful, inclusive, and confidential community. By participating in any Coven offering, you agree to:

  • Respect the privacy and confidentiality of all fellow participants.

  • Refrain from sharing another participant’s personal information, story, or likeness outside of Coven spaces without explicit consent.

  • Uphold mutual respect, integrity, and nonjudgment in all interactions.

Section 10: Digital Communication Consent

By providing your contact information, you consent to receive communications from Coven LLC related to your participation, including confirmations, updates, reminders, and integration support. You may opt out of non-essential communications at any time.

Section 11: Data Location Transparency

Your information may be processed or stored on servers located outside your state or country of residence. Regardless of location, Coven LLC requires that all storage providers comply with strict privacy and security standards, including GDPR and CCPA requirements where applicable.

Section 12: Research & Learning (Anonymized Use)

To enhance our offerings and better serve our community, Coven LLC may use anonymized, non-identifiable information (such as survey results or aggregated data) for learning and development purposes. Identifiable personal data will never be used for research or training without your explicit consent.

Section 13: Integration Support Disclaimer

While Coven LLC provides trauma-informed integration support, including resources, circles, and referrals, participants remain responsible for seeking professional medical or psychiatric care as needed. Coven LLC does not diagnose, prescribe, or replace licensed mental health or medical services.

Section 14: Data Retention & Sacred Release

  • Intake & Waiver Forms: Retained for a minimum of 7 years for safety and liability.

  • Financial Records: Retained in compliance with tax and accounting laws.

  • Personal & Spiritual Records: Held only as long as necessary for community care and safety.

When records are no longer required, they are securely deleted or destroyed. In alignment with our spiritual ethos, we regard this release as part of maintaining energetic and practical integrity.

Section 15: Electronic Signatures & Consent

Electronic acknowledgments and signatures provided through Coven LLC’s systems carry the same legal effect as handwritten signatures and are considered binding for all waivers, forms, and agreements.

Section 16: Data Breach Protocol

In the unlikely event of a data breach, Coven LLC will notify all affected parties within 72 hours of discovery and take immediate measures to restore security and mitigate harm.

Section 17: Your Rights

Depending on your jurisdiction (including GDPR and CCPA regions), you may:

  • Request access to your personal data.

  • Request correction or deletion of inaccurate or outdated data.

  • Withdraw consent for specific uses of your information.

  • Opt out of newsletters or marketing communications.

  • Request data portability or restriction of processing.

To exercise these rights, contact us at [Insert Contact Email].

Section 18: Youth Protection

Coven LLC does not knowingly collect data from individuals under 18 without verified parental or guardian consent. If such data is identified, it will be securely deleted.

Section 19: International Privacy Compliance

If you are located in the European Union, United Kingdom, or California, Coven LLC complies with GDPR and CCPA regulations. You are entitled to additional privacy rights, including the right to erasure, objection, and data portability. We will respond to such requests within the required legal timeframe.

Section 20: Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in services, technology, or legal requirements. The “Last Updated” date will always be posted. Continued use of our services indicates acceptance of any updates.

Section 21: Contact Us

For privacy inquiries, rights requests, or questions about this Policy, please contact:

Coven LLC
Email: hello@coven.love
Website: www.thecoven.love
Mailing Address: 1500 N Grant St STE C, Denver, CO 80203