Kryss Dutt

MSc, CYT-200 (he/she/they)

A smiling man wearing glasses, a black blazer, black shirt, and black pants standing under an archway made of red bricks and tan stone, with a dark background and a few windows visible.

Kryss Dutt is a multi-disciplinary professional with over a decade of experience in marketing, operations, and project management, blending strategic precision with a deep commitment to human-centered, trauma-informed practices. Holding a Master of Science in Digital Marketing, Kryss has built a career designing systems, programs, and campaigns that help mission-driven organizations thrive.

As Former Director of Marketing & Programming and Interim Operations Manager at Plant Magic Collective—a community hub in the emerging psychedelic wellness industry—Kryss developed and launched wellness programming including Reiki, yoga, and sound bath offerings; created and managed a volunteer program with a credit-based hours tracking system; and led marketing initiatives that navigated strict legal requirements and social media censorship while expanding community reach.

Previously, at the Trauma Therapist Institute (formerly Kase & CO), Kryss served as Customer Success Supervisor, Partnerships Coordinator, and BIPOC Scholarship Director. They developed the customer service system from the ground up, built partnerships that strengthened the institute’s reach, selected scholarship recipients, and co-produced a Trauma Summit alongside notable licensed therapists—where they were the only non-licensed speaker—exploring mindfulness, Polyvagal Theory, yogic principles, and C-PTSD treatment frameworks. This experience deepened their expertise in trauma-responsive systems and cross-disciplinary wellness education.

They are also the Founder of Coven, a metaphysical and trauma-informed community offering sacred ceremonies, healing arts, and mystical trainings. Through Coven, Kryss continues to merge time-honored wisdom with modern strategy, creating spaces where personal growth, community connection, and spiritual alignment intersect.

Resume

    • Marketing Strategy & Campaign Management

    • Operations & Systems Development

    • Program & Event Design (Wellness, Education, Community)

    • Volunteer Management & Credit Tracking Systems

    • Partnership Development & Relationship Management

    • Customer Service Systems & Process Optimization

    • Compliance with Industry Laws & Social Media Censorship Guidelines

    • Trauma-Informed Facilitation & Peer Support

    • Salesforce CRM Management

    • Website Development & Design (from the ground up)

    • Graphic Design & Brand Creation (Canva)

    • Principles of Polyvagal Theory & Complex-PTSD Trauma Training

  • Experience

    Director of Marketing & Programming – Interim Operations Director
    Plant Magic — Denver, CO | Aug 2023 – Aug 2024

    • Directed marketing and promotional strategy, increasing visibility and engagement while navigating censorship challenges in plant medicine and wellness spaces.

    • Increased social media growth by 5%+ through targeted campaigns, influencer collaborations, and community engagement.

    • Created and launched Sunday Service, a signature program integrating wellness practices and holistic programming that expanded community reach.

    • Spearheaded AI initiative, developing innovative tools to support education, marketing, and engagement.

    • Produced and managed large-scale events, including MAPS2025 activation, overseeing event curation, logistics, and contract negotiations with facilitators, vendors, and partners.

    • Assembled and directed production teams, ensuring seamless event execution across scheduling, vendor coordination, and on-site operations.

    • Developed and managed volunteer and internship programs, overseeing recruitment, training, and leadership development to sustain organizational capacity.

    • Oversaw interim operations during restructuring, ensuring compliance, continuity, and efficiency across departments.

    Operations & Customer Success Supervisor – Scholarship Director
    Trauma Therapist Institute (formerly Kase & CO) — Denver, CO | Aug 2022 – Sept 2024

    • Supervised operations, client success, and project management for a national trauma therapy training organization, scaling programs and improving delivery systems.

    • Generated $175K+ in profit through strategic partnerships and contract negotiations.

    • Implemented onboarding, data tracking, and client communication systems, increasing team capacity and improving satisfaction.

    • Directed client support operations, creating SOPs and resources that streamlined service and improved response times.

    • Assisted with conference activations (including EMDRIA) to expand visibility and strengthen professional partnerships.

    • Produced and managed the organization’s first professional summit, overseeing production, logistics, and presenting on mindfulness practices.

    • Supported social media and marketing initiatives, contributing to outreach and enrollment efforts.

    • Chaired the BIPOC Scholarship Committee, advancing equity and accessibility in professional training.

    • Partnered with leadership on strategic planning, budget oversight, and program launches, aligning operations with company goals.

    • Acted as a liaison between therapists, trainers, and technical teams, ensuring consistent delivery of trauma-informed education.

    Digital Marketing & Project Management (Contract Roles)
    Remote | May 2013 – Aug 2023

    • Delivered end-to-end project management for digital marketing campaigns across industries.

    • Developed SOPs, FAQs, and troubleshooting guides to streamline support operations.

    • Implemented CRM workflows (Salesforce, HubSpot) for data accuracy, client communication, and reporting.

    • Led client-facing webinars, demos, and trainings to improve customer adoption of digital tools.

    • Coordinated remote teams on cross-functional projects, ensuring deliverables aligned with client objectives.

    • Master of Science in Digital Marketing — Full Sail University

    • Bachelor’s in Business Management, Minor in Merchandise Marketing — Fashion Institute of Design & Merchandising (FIDM)

    • 200-Hour Certified Yoga Teacher (Yoga Alliance)

    • Principles of Polyvagal Theory — Trauma Therapist Institute

    • Complex-PTSD Trauma Training — Trauma Therapist Institute

    • Operations & Leadership

      • Operations & Workflow Optimization

      • Volunteer & Internship Program Development

      • Team Leadership & Cross-Functional Collaboration

      • Contract Negotiation & Budget Management

      Marketing & Growth

      • Strategic Marketing & Brand Development

      • Social Media Growth & Engagement Strategy

      • Event Production & Conference Activation

      • Business Development & Partnerships

      Client Success & Program Delivery

      • Customer Experience Optimization

      • Training, Onboarding & Support Systems

      • Client Success Leadership

      Technology & Tools

      • Project Management Platforms: Asana, ClickUp, Airtable, Trello

      • CRM Systems: Salesforce, HubSpot, HelpScout

      • Marketing Tools: Mailchimp, Squarespace, Zapier

      • Data Tracking & Reporting

      Equity & Inclusion

      • Diversity, Equity & Inclusion Initiatives

      • Scholarship Program Development

      • Trauma-Informed Practices

Connect with Kryss

Whether you’re seeking guidance, curious about our offerings, or simply longing for a kindred connection, we’re always honored to connect. The Circle is here to answer your questions, hold space for your journey, and walk beside you in community and care