Kryss Dutt

MSc, CYT-200 (he/she/they)

A smiling man wearing glasses, a black blazer, black shirt, and black pants standing under an archway made of red bricks and tan stone, with a dark background and a few windows visible.

Kryss Dutt is a multi-disciplinary professional with over a decade of experience in marketing, operations, and project management, blending strategic precision with a deep commitment to human-centered, trauma-informed practices. Holding a Master of Science in Digital Marketing, Kryss has built a career designing systems, programs, and campaigns that help mission-driven organizations thrive.

As Former Director of Marketing & Programming and Interim Operations Manager at Plant Magic Collective—a community hub in the emerging psychedelic wellness industry—Kryss developed and launched wellness programming including Reiki, yoga, and sound bath offerings; created and managed a volunteer program with a credit-based hours tracking system; and led marketing initiatives that navigated strict legal requirements and social media censorship while expanding community reach.

Previously, at the Trauma Therapist Institute (formerly Kase & CO), Kryss served as Customer Success Supervisor, Partnerships Coordinator, and BIPOC Scholarship Director. They developed the customer service system from the ground up, built partnerships that strengthened the institute’s reach, selected scholarship recipients, and co-produced a Trauma Summit alongside notable licensed therapists—where they were the only non-licensed speaker—exploring mindfulness, Polyvagal Theory, yogic principles, and C-PTSD treatment frameworks. This experience deepened their expertise in trauma-responsive systems and cross-disciplinary wellness education.

They are also the Founder of Coven, a metaphysical and trauma-informed community offering sacred ceremonies, healing arts, and mystical trainings. Through Coven, Kryss continues to merge time-honored wisdom with modern strategy, creating spaces where personal growth, community connection, and spiritual alignment intersect.

Resume

    • Marketing Strategy & Campaign Management

    • Operations & Systems Development

    • Program & Event Design (Wellness, Education, Community)

    • Volunteer Management & Credit Tracking Systems

    • Partnership Development & Relationship Management

    • Customer Service Systems & Process Optimization

    • Compliance with Industry Laws & Social Media Censorship Guidelines

    • Trauma-Informed Facilitation & Peer Support

    • Salesforce CRM Management

    • Website Development & Design (from the ground up)

    • Graphic Design & Brand Creation (Canva)

    • Principles of Polyvagal Theory & Complex-PTSD Trauma Training

  • Director of Marketing & Programming / Interim Operations Manager

    Plant Magic | Denver, CO | 2024–2025

    • Developed and launched wellness programming including Reiki, yoga, and sound bath offerings.

    • Designed and managed a volunteer program with a credit-based hours tracking system.

    • Led marketing initiatives compliant with legal requirements in the psychedelic wellness industry and adapted strategies to navigate strict social media censorship.

    • Oversaw operational improvements, program structure, and cross-team coordination to ensure efficiency and scalability.

    Customer Success Supervisor / Partnerships Coordinator / BIPOC Scholarship Director

    Trauma Therapist Institute (formerly Kase & CO) | Denver, CO | 2021–2024

    • Developed the customer service system from the ground up, improving client support efficiency and satisfaction.

    • Structured all EMDR and trauma trainings, ensuring streamlined enrollment, communication, and compliance.

    • Coordinated partnerships to expand reach and foster collaboration within the trauma therapy field.

    • Directed the BIPOC scholarship program, selecting recipients and overseeing program implementation.

    • Co-produced and spoke at a Trauma Summit alongside notable licensed therapists—serving as the only non-licensed presenter—on mindfulness, Polyvagal Theory, yogic principles, and C-PTSD frameworks.

    Senior Customer Service Associate — Ecolab |S t. Paul, MN | 2020–2021

    • Supported multiple departments including Food Safety Specialties, Institutional, Kay Chemical, Chemical Specialty, and Credit Operations.

    • Managed 120+ inbound calls daily, exceeding performance standards while handling escalated service requests.

    • Coordinated with customers via Cisco systems, email, fax, and phone to resolve equipment, chemical, and credit-related inquiries.

    • Assisted with credit functionalities, order processing, track-and-trace efforts, and corporate account billing.

    • Master of Science in Digital Marketing — Full Sail University

    • Bachelor’s in Business Management, Minor in Merchandise Marketing — Fashion Institute of Design & Merchandising (FIDM)

    • 200-Hour Certified Yoga Teacher (Yoga Alliance)

    • Principles of Polyvagal Theory — Trauma Therapist Institute

    • Complex-PTSD Trauma Training — Trauma Therapist Institute

    • Salesforce CRM & Data Management

    • Canva & Digital Content Creation

    • Website Development (concept to launch)

    • Email Marketing: Mailchimp, Klaviyo

    • Social Media: Meta Business Suite, Instagram, TikTok

    • Event Production: Summits, retreats, wellness workshops

    • Collaboration with Developers for Web-Based Projects

    • Knowledge of AI Tools for Marketing & Operations

Connect with Kryss

Whether you’re seeking guidance, curious about our offerings, or simply longing for a kindred connection, we’re always honored to connect. The Circle is here to answer your questions, hold space for your journey, and walk beside you in community and care